1. How to Fix the iTunes Drivers Using 3uTools?

When you connect iDevice to 3uTools, users need to firstly install “iTunes” or “Apple Mobile Device Service” on your PC before launching 3uTools successfully. If your drivers fail to start, 3uTools will help you fix the drivers. iTunes’ component errors may cause failure in fixing the iTunes drivers. At this moment you need to uninstall all these iTunes’s components, and restart 3utools to “install iTunes” or “install the drivers"...

iTunes' component errors may cause failure in fixing the iTunes drivers. At this moment you need to uninstall all these iTunes's components, and restart 3utools to “install iTunes” or “install the drivers”.

The specific methods of uninstalling all iTunes components

Open “Control Panel”→”Programs and Features” to uninstall iTunes and its relational components (That means uninstalling all programs that were released by iTunes). After it’s completed, please restart 3utools to “install iTunes” or “install the Drivers”. It’s suggested to uninstall them in the following order:

1. iTunes

2. QuickTime

3. Apple Software Update

4. Apple Mobile Device Support

5. Bonjour

6. Apple applications

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2. How to Solve Connection Issues Using 3uTools? 

If your iPhone, iPad or iPod won't connect to 3utools on your PC, try the steps below.

Update iTunes

Check that you have the latest version of iTunes installed on your computer.

Make sure your iOS device trusts your computer