One of the tentpole features for the iPhone7 Plus is its dual-camera setup on the back, but for some owners, it’s not all positives.

As noted by Apple Insider, following reports circulating within Apple’s support community, it seems that some iPhone 7 Plus owners are experiencing “poor image quality” in their photos, with some event pointing out a “water-color effect” in their photos. Some owners are pointing out their photos are blurry as well.

Digging into the issue, the publication was able to find that there have been 1,004 reported issues across 31 Apple retail stores in the United States, all since launch. The report notes that the majority of them are attributed to “infant failures,” or displays broken by the user. Within those reports, only 8 devices have confirmed camera issues, and not all of those are tied to this specific issue.

As far as a fix goes, there isn’t one in place just yet, as the root cause of the issue has not been discovered. Some users have pointed out that they’ve been able to fix it by disabling the optimized storage option on their iPhone, while others have tried with no luck. Some see the problem only in the stock Photos app on their device, while others are not seeing an issue with RAW photos in the Lightroom app.

“AppleInsider was advised by Apple that there may be multiple, rare, root causes of the same manifestation and that users having concerns with their iPhone 7 Plus camera should contact AppleCare, or make an appointment at a Genius Bar for further assistance, and documentation of the problem.”

Are you experiencing any of these issues in your iPhone 7 Plus?